1. Introduction Welcome to E-Visa Vietnam. By accessing our website and using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before submitting your application.
2. Service Description We provide consultancy and assistance services for obtaining a Vietnam Visa. We are a private agency and are not affiliated with the Government of Vietnam. The final decision to grant a visa lies entirely with the Vietnam Immigration Department.
3. User Responsibilities
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You agree to provide accurate, complete, and up-to-date information as required in the application form.
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You are responsible for ensuring your passport is valid for at least 6 months from the date of arrival.
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You must verify the information in your visa approval letter/e-visa immediately upon receipt and notify us of any errors.
4. Processing Time Processing times listed on our website are estimates based on business days (Monday to Friday, excluding national holidays). We are not responsible for delays caused by the Vietnam Immigration Department, system maintenance, or force majeure events.
5. Limitation of Liability We are not liable for any loss, delay, or cancellation of your trip arising from:
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Rejection of your visa application by the government.
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Inaccurate information provided by you.
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Changes in government policies or regulations.
6. Amendments We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the modified terms.
